mail delivery

Months after NBC 5 first reported on mail delivery issues in Chicago’s Rogers Park neighborhood, residents said they still haven’t seen any changes. NBC 5’s Regina Waldroup reports.

A three-month test by of U.S. mail delivery by NBCLX and NBC Owned Television Stations found most First-Class letters still get delivered within 5 days – including official election mail – but delays are much more common now than they were in August or early September.

Data obtained by The Associated Press shows Postal Service districts across the nation are missing the agency’s own standards for on-time delivery as millions of Americans prepare to vote by mail

As mail delivery services struggle due to the coronavirus, customers expressed frustration as important mail is delivered late. NBC 5’s Lexi Sutter reports.