With officials cautioning against “fly-by-night” pop-up testing sites in Illinois, what should you watch for to ensure you’re going to the right locations?
Concerns are mounting over a surge in pop-up COVID-19 testing locations across Illinois, but one of the top questions residents are asking is could you be charged for getting a COVID-19 test?
As if COVID-19 hasn’t brought enough problems already, with the recent omicron surge comes a new dilemma: concerns surrounding certain pop-up testing sites. To cut through some of the confusion, here is a checklist of some questions and answers to keep in mind when finding a testing location.
This holiday season, there’s a huge safety risk inside a tiny package. Small, high-powered magnets are making a comeback, and can be found on store shelves and retailers online.
A Food and Drug Administration (FDA) investigation alleges that for years, the Philips Respironics company knew of health risks associated with its sleep aid devices but did not immediately act.
While the 14-month-old RayLynn’s symptoms mirrored that of the coronavirus, by the time doctors figured out what the real cause was for her labored breathing, it was too late.
Illinoisans have had their personally identifiable information exposed or stolen at least 5.5 million times since 2020, according to an analysis of state records.
Records obtained by NBC 5 Responds show some areas in Illinois, Indiana and Wisconsin have distributed less than half of the millions of dollars in rental assistance both tenants and landlords alike are begging for.
Parking in a busy city like Chicago can well be called a challenge, and sometimes paying for a parking ticket seems to come with the territory. But what if that ticket you received isn’t yours to pay?
Scammers are draining life savings, and their way in starts with your phone number. NBC 5 Responds with what you can do to protect yourself.
This week marks a pivotal moment in the pandemic for Illinois housing providers and their tenants: A nearly 18-month state of Illinois ban on evictions has come to an end.
A fire hydrant in the West Lawn neighborhood spilled gallons and gallons of water for more than four weeks until NBC 5 Responds got involved and the city repaired it, according to resident Marie Gonzalez.
A disturbing trend is making the rounds nationwide and you may find yourself on the receiving end of it when you answer a video call on your phone.
Billions of robocalls are placed each year, and now new federal standards could assist in rooting them out. But consumer advocates say your phone carrier has to play ball for it to work.
A third-party travel booking website blamed a car rental company for a delay in a customer’s refund, but NBC 5 Responds found a different explanation.
It’s a serious danger that can fit in the palm of your hand: magnetic balls, now blamed for injuring thousands of children across the country.
It’s been said before, but this time it is likely for real: An end to the ban on residential evictions, put in place across the state of Illinois due to the coronavirus pandemic, is near.
For so many student loan borrowers, paying off the hefty loans means slogging through years of disciplined payments made to a loan servicer who watches over the loan balance. But for a select group of professionals, those payments are swapped for something equally arduous to provide: 10 years of public service.
After NBC 5 Responds first reported a massive recall of CPAP and other sleep aid devices produced by the company Philips electronics, many viewers reached out, questioning why they hadn’t been notified of this dangerous recall by the company or their medical device provider.
Illinois Gov. JB Pritzker has quietly extended a statewide ban on residential evictions after many residents indicated they fear they could face homelessness in the coming months.
Cruise lines were heavily impacted by COVID-19, leading to confusion and frustration for customers looking for refunds. Now, federal regulators are stepping in and could soon have policies on the books protecting the wallets of future passengers.
Millions of Americans suffer from sleep apnea, a condition that can interrupt a person’s airways and breathing while they sleep, and now, those people have one more reason to be on alert.
More than 100,000 Illinoisans told a recent U.S. Census survey that they fear eviction or having their homes foreclosed on in the next two months — a result likely from the COVID-19 pandemic’s wrath on the economy.
The IRS is sending a second round of advance child tax credit payments later this week, but some taxpayers with Individual Taxpayer Identification Numbers (ITIN) are waiting still for their first payments.
When a suburban mother got a red-light ticket in her mailbox last fall, she knew that the citation had to be a mistake, and with the help of NBC 5 Responds, she was able to contest it, and to win.
Modern technology can be both a blessing and a curse. When it works, it can streamline our most tedious tasks, but when it doesn’t work? Repairs through the manufacturer or an authorized dealer can be expensive and time-consuming – often leading to the need for a full replacement.
After months of living in a raging pandemic — forcing families to conform to safety requirements and hunker down in their homes — people could use a vacation.
The night NBC 5 Responds’ report on the theft of $40,000 from a suburban Chicago couple’s retirement account aired in May, NBC 5 viewer Teri D. said she bolted upright in her bed. Her husband, Paul, said his jaw hit the floor.
The work was painted by a late Chicago artist and lost by a nationwide shipping giant.
The staggering tolls from COVID-19 led the federal government to declare the pandemic a disaster, allowing the Federal Emergency Management Agency, or FEMA, to step in an offer financial help to the more than half million families who have lost loved ones to coronavirus.
Six years after NBC 5 Responds first reported complaints about Maggie Daley Park, one of the park’s most popular attractions, the Tower Slide is coming down.
Unless extended again, the state of Illinois’ current eviction moratorium ends Saturday, April 3. But there is real financial help available to suburban Cook County renters right now.
For almost a year now, Gov. JB Pritzker’s eviction moratorium has kept renters from losing their homes during the coronavirus pandemic, but the moratorium may be coming at a cost for smaller landlords with a single investment property.
Among the most urgent challenges raised by the coronavirus pandemic are unemployment payments and the massive fraud perpetrated on the aging and fragile infrastructure of some state systems. Illinois’ is no exception.
NBC 5 Responds reached out to the biggest domestic airline carriers about their voucher and travel deadlines. Each responded with extended voucher and travel deadlines — and a special distinction for all travelers to know.
For nearly 30 years, Greg Landgraf of Gurnee had a dream car that was always on his mind. “When the Mazda Miata was first released, I wanted a Mazda Miata. And a couple years after the first release, they came out with the car in yellow. At that point, a yellow Miata was my dream car so to speak,” Greg…
A Blue Island retiree says he had the security of his Social Security Number top-of-mind when he refused to hand it over to a company that he says never told him it was required, until well after it had accepted his money. When Leroy Sykes walked into a Calumet Park drug store in March of 2020, his plan was to…
When the Centers for Disease Control and Prevention issued a No Sail Order last year, effective March 14, 2020, many saw their vacation plans suddenly canceled — including Holly and Ben Kietzman, of Springfield.
Nonprofit organization the Children’s Center says its budget does not leave a lot of wiggle room – especially not for the kind of shocking charges they received for their routine AT&T business phone service.
According to newly released data by the Federal Trade Commission, nationwide there have been more than 338,000 consumer reports about COVID-related scams and fraud.
NBC 5 Responds discovered the city of Chicago handed out 21,854 of “No Contractor Placard” violation notices between Jan.1, 2019 and June 30, 2020. Some contractors told NBC 5 Responds they were unaware of the placard policy.
Taxpayers who say they qualify for COVID-related Economic Impact Payments but never received them turned to NBC 5 Responds for help getting answers on their missing money, and the answer starts with a sentence we don’t often get to say: The Internal Revenue Service says there is a simple fix here.
A Chicago couple says a stunning statement by a major insurer stymied their path to parenthood.
The rivalry between Green Bay Packers fans and Chicago Bears fans is legendary, which is precisely why Steve McKay, a lifelong Illinois resident, became a Packers fan more than 60 years ago. “I grew up a [White] Sox fan and a Chicago Cardinals fan, so when the Cardinals left town in 1960, I went with the team that the Bears…
When Angie Campbell sat down to state her case to NBC5 Responds, she told us she was at her wit’s end. The item she entrusted to a national jewelry chain for repair and had searched for through months of the pandemic was still missing. She told us it was a watch, but not just any watch. It belonged to...
Forced to confront long hold times, uninformed employees, and unresolved disputes, consumers around the country are sharing frustration with the state of customer service in 2020.
Like many Americans who were stuck at home during early days of the COVID-19 quarantine, Cheryl, who considers herself more of a cook than a baker, decided to make brownies.
The Better Business Bureau is warning consumers of a scam called “brushing,” in which boxes appear on your doorstep, delivered by a company even though you didn’t order anything.
NBC5 Responds started following the journey of one small businesses owner back in late May, when his two Loop boutiques were decimated by the violence and unrest that swept through the city. Would insurance cover his loss? How could he get back on his feet in the midst of a pandemic? Now, as he prepares to re-open in just weeks,…
Major U.S. airlines have released travel policies for customers during the coronavirus pandemic. See their policies in the links below. Alaska Airlines American Airlines Delta Airlines Frontier Airlines Hawaiian Airlines JetBlue Southwest Airlines Spirit Airlines United Airlines
About 66,000 times during the coronavirus crisis, consumers nationwide have taken the time to blow the whistle on a COVID-19 related scam. In about half of those reports to the federal government, the targeted consumers did lose money, around $500.
