The Latest
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How to protect your child from a cybersecurity attack
In all the years her daughter has been treated at Lurie Children’s Hospital, Debora Land said she’s never experienced anything like this.
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As the total solar eclipse approaches, here's how to find expert-approved glasses
The countdown is on – with the total solar eclipse less than a month away. On April 8, millions of Americans in 13 states will find themselves directly on the eclipse’s path of totality. And while the cosmic event brings a lot of excitement, doctors are warning it can also bring permanent eye damage. We’ve all heard the warnings before&... -
Here are the top 10 cars, SUVs and trucks for 2024, according to Consumer Reports
Buying a new car can be stressful and expensive. But with expert information, it doesn’t have to be. Every year, NBC Chicago’s partners at Consumer Records buy and test about 50 new cars to measure everything from performance to fuel economy. This year, the 10 best vehicles include a variety of powertrains – hybrids, plug-in hybri... -
Chicago man's auto insurance premium suddenly increases by nearly 90%
NBC 5 Responds has warned you that auto insurance premiums are going up industry wide. One Chicago man felt something was wrong when his annual rate increased by nearly 90%. NBC Chicago’s PJ Randhawa reports.
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Chicago man's auto insurance premium suddenly increases by nearly 90%
NBC5 Responds explains why some people are seeing drastic insurance premium increases, plus the legislation aimed at reducing those numbers.
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Top consumer complaints in Illinois and ways to stay protected from them
Here’s are the key takeaways from the top complaints Illinois consumers had in 2023. NBC 5 Responds’ PJ Randhawa reports.
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Here are warning signs of ‘storm chaser' repair schemes and tips to choose a contractor
After 11 tornadoes touched down across the Chicago area on Tuesday, a number of people were cleaning up the damage and making repairs days later. In the aftermath of severe weather, it’s not uncommon to see contractors going door-to-door to offer home repair services. One NBC 5 viewer in Woodridge said at least 12 contractors – all unso... -
What to look out for when hiring a storm damage contractor
In the wake of last week’s tornado outbreak across the Chicago area, here’s a look at what to look out for if you’re considering hiring a storm damage contractor.
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A look at Consumer Reports recommendations for those buying a new home
Buying a new home is often a stressful process, and NBC Chicago’s PJ Randhawa takes a look at Consumer Reports recommendations that could help save you down the road.
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Illinois towing laws: Your level of protection is dictated by where you live
After a brutal cold snap this past January, all Jill Magiera wanted was to get out of her parking space.
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How thieves drain your gift card balance for untraceable cash
Organized, overseas and ongoing: those words describe a crime wave that targets U.S. gift cards, leaving consumers with worthless plastic.
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EXCLUSIVE: Owner of controversial light show company speaks out after NBC 5 Responds investigation
If you were looking for a Christmas light show in the Chicago area in 2021 and 2022, the Amaze Light Festivals in Rosemont and Tinley Park would have had you covered.
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Company behind the viral Stanley Tumbler faces several lawsuits over lead exposure
The company behind the viral Stanley Tumbler Quencher is facing several new lawsuits after many consumers were shocked last month to learn there is lead in the tumblers.
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As Honda HRV drivers report sudden shattering of rear windshields, here's what we know about the company's response
Though a formal recall has yet to be issued, hundreds of Honda owners are reporting that their rear windshields are suddenly shattering, shortly after turning on the rear defroster.
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Planning a spring break getaway? Here are 3 tips to save big on travel
Spring break is just a month away, and many of us are already daydreaming about escaping to a warmer climate. But before you hit the road, book an airline ticket or hotel stay, the staff at Consumers Checkbook has narrowed down three big ways you can save money on spring travel. Let’s start on the road. If you’ve racked...
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NBC 5 Responds: Do Stanley tumblers contain lead, and should you be concerned?
In recent months the Stanley Quencher has become a must-have for millions of fans—enjoying a wave of endorsements from TikTok creators to being spoofed on “Saturday Night Live.” But the laughing ended for some people when reports of the tumblers containing lead made the rounds on social media. So Consumer Reports looked to its partner, Tamara Rubin... -
How scams utilizing AI could impact you on dating apps
With February being a month of love for many, NBC Chicago’s PJ Randhawa takes a look at how scams utilizing artificial intelligence are impacting people on dating apps.