A Chicago couple says a stunning statement by a major insurer stymied their path to parenthood.
The rivalry between Green Bay Packers fans and Chicago Bears fans is legendary, which is precisely why Steve McKay, a lifelong Illinois resident, became a Packers fan more than 60 years ago. “I grew up a [White] Sox fan and a Chicago Cardinals fan, so when the Cardinals left town in 1960, I went with the team that the Bears…
When Angie Campbell sat down to state her case to NBC5 Responds, she told us she was at her wit’s end. The item she entrusted to a national jewelry chain for repair and had searched for through months of the pandemic was still missing. She told us it was a watch, but not just any watch. It belonged to...
Monday marks the deadline for Illinois residents who have Facebook accounts to file claims for payouts potentially ranging from $200 to $400, following a $650 million settlement in a lawsuit filed against the social media giant. NBC 5’s Lisa Parker reports.
Forced to confront long hold times, uninformed employees, and unresolved disputes, consumers around the country are sharing frustration with the state of customer service in 2020.
Like many Americans who were stuck at home during early days of the COVID-19 quarantine, Cheryl, who considers herself more of a cook than a baker, decided to make brownies.
The Better Business Bureau is warning consumers of a scam called “brushing,” in which boxes appear on your doorstep, delivered by a company even though you didn’t order anything.
