A south suburban family is facing one of the biggest challenges of their lives after the new homeowners say their life savings have been wiped out after a sewer pipe collapsed under their home— leaving them with a $29,000 bill. NBC 5’s Chris Hush reports.
Consumers now have more protections against robocalls, but how long will it take before the number of annoying calls dwindle? NBC 5’s Lisa Parker responds.
Consumers now have more protections against robocalls, but how long will it take before the number of annoying calls dwindle?
A mother of six from suburban Park Ridge says her gas was shut off just days before Christmas because of an autopay bill mistake. Angela May said she got a new credit card, and a new credit card number, in August, but didn’t change the number on her account with the gas company, Nicor. May didn’t realize there was...
A local woman says that her recent water bill went from normal to staggering virtually overnight, and when the city wouldn’t help her find out why, NBC 5 Responds stepped in. Here’s Lisa Parker with the details.
A postal headache is plaguing residents of a new development
in suburban South Elgin. Homeowners say the postal service won’t deliver their mail unless they use completely incorrect addresses. NBC 5 Responds’ Lisa Parker explains.
A suburban mom is battling an aggressive form of breast cancer and speaking out after her choice of chemo was denied.
Scammers are getting more sophisticated and now even have stolen data and personal information to use against you. NBC 5 Responds’ Lisa Parker has more.
Customers of an online retailer say that despite the company’s claims that they’ll get their money back if they don’t like their mattress, all they actually got was a runaround. NBC 5 Responds’ Lisa Parker has more.
The government stopped issuing Chicago resident Joyce Franklin’s Social Security benefits after she was mistakenly reported as deceased.
A Chicago couple says they felt “heartbroken” and “utterly violated” after seeing home a security video recording of what a work crew was doing in their backyard when they thought no one was looking. NBC 5’s Lisa Parker responds.
‘Junked Out’ is a term that has terminal meaning when it comes to electronics. A couple of viewers said they’d never heard it before Best Buy told them it was going to do just that to their computer. NBC 5’s Lisa Parker responds.
In tonight’s NBC 5 Responds, Lisa Parker examines the troubled history of Fabletics, a company that some users have criticized as being a bad deal.
