The Latest
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Chicago-area child care company accused of withholding thousands in unpaid wages, refunds
A child care company that promised to rescue sleep-deprived families is facing accusations from parents and former employees of unpaid wages, owed refunds and double charges.
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NBC 5 Responds investigates alternate electricity suppliers
Salespeople of an alternative electric company have been accused of using scare tactics and outright lies to trick people into switching energy supplies. When one knocked on the door of an NBC Chicago employee’s home, her husband turned to PJ Randhawa for help.
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Dangerous chemicals in dental floss? Consumer Reports explores the problem
NBC 5 Responds found some surprising and potentially harmful chemicals lurking in some of the more popular brands of dental floss.
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Update to wi-fi scam causes renewed internet security concerns
An update to a wi-fi scam that was first discovered in 2011 has caused renewed internet security concerns on public wi-fi networks. NBC Chicago’s PJ Randhawa reports.
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Beware of fake missing child posts on Facebook
Police agencies across the country are trying to warn people about these scam posts, many of which claim the missing children have been diagnosed with autism.
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City of Chicago admits $35k Water bill a mistake- after NBC 5 Responds steps in to help Rogers Park landlord
When a Chicago property owner checked his bimonthly water bill in May, he discovered something unusual: an amount due of more than $35,000, nearly 100 times the amount he usually paid. Here’s how the issue was resolved.
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WNBA super fan denied entry after Ticketmaster data breach hijacks her game tickets
A major fan of WNBA superstar Caitlin Clark was pumped to get tickets to watch the basketball pro play the Chicago Sky in June, but when she tried to use her tickets, something went wrong.
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New York company accused of pushing Black families into foreclosure to seize land near Obama Presidential Center
A new lawsuit filed against the lender behind the controversial real estate coaching company “iFLIP Chicago” alleges that the company took advantage of inexperienced Black investors in an effort to seize land near the future home of the Obama Presidential Center on Chicago’s South Side.
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Reimbursement deadline for recalled Phillips CPAP machines nears
Three years after one of the largest medical device recalls in history, the fallout – health-wise and financial – continues to impact many patients with sleep apnea. Now a critical deadline is approaching for anyone who purchased specific Philips CPAP machines between 2008 and 2021.
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Man used identity of Downers Grove man to become a rideshare driver
A Downers Grove man is warning others after he learned in January that someone stole his identity and used it to become a rideshare driver.
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Glenview business turns to NBC 5 Responds for help following onslaught of fake negative reviews on Google
“Iron Man gave us that review. We even got one from Hillary Clinton,” the owner said.
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NBC 5 Responds helps widower recover thousands of dollars from joint account with late wife
NBC 5 Responds explains steps you can take right now to prevent additional hardships following the death of a loved one.
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Glenview nun targeted by home repair scammers
In the wake of several severe storms impacting the Chicago area this summer, it’s not unusual to encounter scammers knocking on your door, telling you your home is in need of urgent repairs.
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Renting a car for your summer trip? Here are Consumer Reports' recommendations
If you’re planning a summer trip that includes a rental car, you might have questions, such as whether you’re getting a good deal, which rental companies are the best and if it’s safe to connect to the car’s Bluetooth.
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After AT&T data breach, expert explains what bad actors can do with your call and text history
AT&T on Friday revealed a security incident that “includes files containing AT&T records of calls and texts of nearly all” of its cellular customers.
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New rules could mean more refunds for airline travelers. Here's the possible impact
You may have money coming your way the next time your flight is impacted by delays.
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Text to 911 deadlines missed in Chicago, other Illinois areas
A new law went into effect July 1, 2024, mandating text to 911 capabilities statewide