The Latest
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Caught on camera: FedEx truck rips off vehicle bumper, keeps driving
It’s a chance Chicago drivers take almost every day– parking on a busy street, and hoping your vehicle will be in one piece when you get back. Tommy Holl of Andersonville thought he found the perfect spot last month on Clark Street. But when he came back, his car’s bumper was torn off.
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BBB: Using TEMU could expose consumers to identity theft, other issues
Complaints and concerns about the TEMU shopping app have been growing since its launch last summer. Now there are renewed concerns about how much of users’ personal information the app is gaining access to.
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New study reveals vehicles most likely to be stolen
How likely is your vehicle to be stolen? A new study from the Highway Loss Data Institute reveals the most-targeted vehicles on the road today, and some may surprise consumers.
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‘Debt relief' company puts woman in thousands of dollars of additional debt
It’s an industry that often paints itself as a life-preserver for those drowning in debt.
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‘We're sorry that we couldn't speak up': Former employee says tombstone company avoided, ignored grieving families
Dozens of grieving families still waiting for grave markers or refunds from a Chicago monument company.
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Your donated clothes probably end up abroad in landfills
When clearing out your closet and packing clothes in bags to donate, you assume they’re going to help someone in the community. Instead, the clothes will most likely end up abroad in a landfill.
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Salary information coming to Illinois job postings under new law
Good news for job seekers in the state of Illinois: the state’s equal pay law was recently updated to require more transparency from businesses.
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Bad credit? You're probably paying a lot more for auto insurance
If you’re a good driver and you have bad credit, you’re paying more for car insurance, according to a new study. That study from the Consumer Federation of America looked into how auto insurers use credit scores to help determine the rates they charge consumers. On average, a driver with a ‘poor to fair’ credit score has to pay...
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Local tombstone company investigated over consumer fraud claims
A century-old local monument company is accused of leaving dozens of grieving families without closure and their loved ones in unmarked graves.
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Are online reviews reliable? Detecting the fake versus the real
A common research tool you have to question these days are online product reviews. Extremely useful on Amazon, there are many ways that fake reviews can be posted to manipulate consumers, but with the help of AI there may be ways for you to detect real from the fraud.
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Parents be warned: scammers out in full force as students prepare to head back to school
With back-to-school shopping underway, the Better Business Bureau is warning parents about scammers and imposters, banking on families looking for school supply deals.
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Watch your mailbox: IRS warns of new scam targeting taxpayers via fake letter
The IRS is warning people of scammers targeting your mailbox with a new ploy to try and get your private information.
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Delayed passports still causing problems for travelers during peak season
Summer is the peak travel season for Americans, but this year, many are not able to cross borders because of a massive passport processing backlog that is likely to extend into the winter months.
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Families owed millions in deposit refunds after one of Illinois' largest retirement communities files for bankruptcy
More than a month after one of Illinois’ largest retirement communities filed for bankruptcy, families are coming to terms with the fear they may not receive in full a substantial contractually owed refund they were once promised.
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More student loan forgiveness plans announced as borrowers prepare for payments to resume
Weeks after the U.S. Supreme Court dealt a harsh blow for student loan borrowers hoping to take advantage of President Joe Biden’s forgiveness plan, his administration has clapped back with two paths forward toward wiping away student debt.
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Carfax error leads to a diminishing estimate of a car's value, but one owner fought back
Carfax claimed Laurie Mincarcik’s car was damaged in 2022, but Minarcik was adamant that it wasn’t true. The report’s inaccuracy lowered her trade-in value by thousands of dollars, so she turned to NBC 5 Responds for help.
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Worried about student loan repayments resuming this fall? These programs and expert's advice could help
It’s the elephant-sized debt in the room no one wants to talk about: Student loan payments are expected to resume this fall after a three year pause was enforced during the COVID-19 pandemic.
