NBC 5 Responds

A family said they faced a fight for their daughter’s life after her health plan provider denied coverage of a medication known as the most expensive drug in the world. The family said doctors told them the one-time infusion that costs more than $2 million was their daughter’s best hope. Aniya Porter was born with a rare genetic disease...

A family said they faced a fight for their daughter’s life after her health plan provider denied coverage of a medication known as the most expensive drug in the world. NBC 5 Responds’ Lisa Parker has the story.

A Chicago man paid top dollar directly to a ticketseller, so he was left to search for answers after he was left out in the cold the night Bad Bunny played a sold-out show in the city. NBC 5 Responds’ Lisa Parker has the story.

A Chicago man paid top dollar directly to a ticketseller, so he was left to search for answers after he was left out in the cold the night Bad Bunny played a sold-out show in the city.

Nearly a year after a tornado ripped through Chicago suburbs, some homeowners tell NBC 5 they’re still in the eye of a storm with their insurance carriers over repairs.

Many customers have told state regulators, and NBC 5 Responds, they waited months for a title or registration on their vehicle from CARVANA, something that normally should take days to receive. Lisa Parker has the story.

Many customers have told state regulators, and NBC 5 Responds, they waited months for a title or registration on their vehicle from CARVANA, something that normally should take days to receive.

The company at the center of a worldwide sleep aid device recall that left many sleep apnea patients feeling restless is now under scrutiny by federal investigators on several fronts. Lisa Parker with NBC 5 Responds reports.

The company at the center of a worldwide sleep aid device recall that left many sleep apnea patients feeling restless is now under scrutiny by federal investigators on several fronts.

U.S. truck drivers believe they’ve been targeted in a predatory ploy by some Chicago towing companies, costing some of them tens of thousands of dollars. NBC 5 Responds’ Lisa Parker reports.

Chicago is known as a premier freight hub in the country, at the heart of the nation’s trade, but it is also starting to develop an unsavory reputation among some of the nation’s trucking companies.   Truck drivers tasked with delivering the consumer goods we rely on each day – from groceries to electronics – believe they were targeted in...

When a Chicago man learned he was labeled a ‘problem driver’ by mistake, correcting the false alert turned out to be a difficult challenge. NBC 5 Responds’ Lisa Parker has the story.

Are you a “problem driver”? It’s a label that can carry serious weight with states flagging drivers whose privileges have been revoked, suspended, or denied.

NBC 5 Responds has heard from drivers all over facing costly fines for crimes they did not commit, all stemming from a stolen license plate, and Lisa Parker is continuing to cover this evolving story.

An increasing trend of license plate thefts can be seen across the state of Illinois, according to records obtained by NBC 5 Responds.

The problem tracks back to a rise in license plate thefts that NBC 5 Responds first reported last month.

Advocates tell NBC 5 Responds they are frequently hearing from tenants blocked from rental assistance due to a lack of cooperation from an unlikely source: their landlord. Lisa Parker has more.

While an eviction ‘tsunami’ was widely forecast, emergency rental assistance dollars have played a pivotal role in calming the waters. Yet some tenants are facing obstacles when trying to apply for assistance to cover back-rent owed, obstacles coming from an unlikely source: their landlord, who they owe back-rent to.

A little-known Chicago Transit Authority refund policy stopped a former Chicago rider in her tracks when she stopped commuting during the pandemic, and she discovered her fare balance was nearly $500.

Despite a law passed years ago requiring the installing of rear seatbelt warning system, many vehicle manufacturers have yet to implement the ‘life-saving’ tech.