NBC 5 Responds

NBC 5 Responds has heard from nearly a dozen Steve Harvey fans seeking refunds for tickets they purchased for the 2020 Steve Harvey Sand & Soul Festival in the Dominican Republic, which was canceled in late August. NBC 5 Responds’ Lisa Parker has the story.

NBC 5 Responds has heard from nearly a dozen Steve Harvey fans seeking refunds for tickets they purchased for the 2020 Steve Harvey Sand & Soul Festival in the Dominican Republic, which was canceled in late August. “I want my refund.  That’s basically it” says Ronie Spencer. Spencer is far from alone.   The weekend getaway, slated for Sept. 3-7,...

Why won’t the Trump Administration release the names of Paycheck Protection program recipients?  Even as the U.S. Justice Department has opened dozens of cases alleging fraud in the Paycheck Protection Program, another arm of the federal government refuses to say which businesses received the bulk of the taxpayer money: loans under the $150,000 mark.   Why not?  “Good question,”...

The paycheck protection program has left many taxpayers scratching their heads wondering why the Trump administration won’t reveal which businesses received funds. NBC 5’s Lisa Parker reports

The Better Business Bureau is warning consumers of a scam called “brushing,” in which boxes appear on your doorstep, delivered by a company even though you didn’t order anything.

The Better Business Bureau is warning consumers of a scam called “brushing,” in which boxes appear on your doorstep, delivered by a company even though you didn’t order anything. NBC 5 Responds’ Lisa Parker has more.

Imagine a scenario where just three days before you were scheduled to host Thanksgiving dinner, your refrigerator goes out.  That’s exactly what happened for Shenay and Ash Carter, from Chicago’s Auburn-Gresham neighborhood.   “The week before, I noticed food wasn’t as cold as normally was.  A few days before Thanksgiving, the whole fridge went out and the food spoiled,” Ash...

Little live help is available, no promised callbacks despite months of waiting, and still IDES field offices statewide remain closed.  These are just a few items on the long list of complaints NBC5 Responds viewers report about the state’s Department of Employment Security, the only lifeline to life-saving benefits for many Illinois residents impacted by the coronavirus pandemic. “No,...

Imagine a scenario where just three days before you were
scheduled to host Thanksgiving dinner, your refrigerator goes out. That’s exactly what happened for Shenay and Ash Carter, from
Chicago’s Auburn-Gresham neighborhood. NBC 5 Responds’ Lisa Parker has their story.

At the close of business on Monday, March 16, 2020, thousands of restaurants and bars in Illinois were forced to close to dine-in customers.    “I mean it was definitely very difficult, our busiest week of the year is that specific week. St Patrick’s Day corned beef, especially in Chicago, it’s our busiest time so we had pre ordered 10,000…

When the coronavirus pandemic put her trip on ice, a surprise development put a Chicago business owner’s $1,300 there, too. NBC 5 Responds’ Lisa Parker reports

It was billed as the “Ultimate Labor Day Weekend Getaway” party at a five-star resort in the Dominican Republic but vacationers said they ran into several issues surrounding their booking. NBC 5’s Lisa Parker reports

It was billed as the “Ultimate Labor Day Weekend Getaway” party at a five-star resort in the Dominican Republic.     And the party host, was none other than TV talk show host and comedian Steve Harvey.  But Steve Harvey’s Sand and Soul festival was also a chance for Genelle Betterson to celebrate retirement after 33 years of work in Georgia. ...

A new predatory scheme is making the rounds in communities populated by seniors. It’s already hit close to home for NBC 5 Responds reporter Lisa Parker, whose father-in-law received the email that starts off our story.  From his home in Goodyear, Arizona, my 87-year-old father-in-law read the body of the email to us:  “Here is a link for what...

With the coronavirus pandemic still ongoing and businesses continuing to adapt to the limitations the virus is putting on society, homeowners are struggling with an all-too common problem: what to do if an appliance breaks. NBC 5’s Lisa Parker reports.

With the coronavirus pandemic still ongoing and businesses continuing to adapt to the limitations the virus is putting on society, homeowners are struggling with an all-too common problem: what to do if an appliance breaks. One such homeowner is Jolie Jimenez of Chicago, who says she was thrilled with her new Frigidaire refrigerator, which set her back around $2,200. That…

NBC5 Responds started following the journey of one small businesses owner back in late May, when his two Loop boutiques were decimated by the violence and unrest that swept through the city. Would insurance cover his loss? How could he get back on his feet in the midst of a pandemic? Now, as he prepares to re-open in just weeks,…

A looted Chicago business that NBC 5 Responds has been following since the unrest in late May is offering cautious optimism to those targeted earlier this week. Lisa Parker reports.

With the coronavirus pandemic still ongoing, college students are facing even more financial pressure than normal. NBC 5 Responds’ Lisa Parker has more.

As we continue our “College and the Coronavirus” series, NBC 5 Responds’ Lisa Parker has more on students who are facing an uncertain path forward amid the pandemic.