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Southwest Airlines weighing changes to unique boarding process, seating practices
Southwest Airlines is studying changes to its quirky boarding and seating policies as it searches for ways to raise more revenue.
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Fight breaks out on Southwest Airlines flight to Hawaii
The flight left Oakland Monday for Hawaii. Before the plane got to its destination though, two men brawled about an hour into the fight and were eventually detained in Kauai.
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Post-holiday travel rush set to begin after Southwest flight cancellations
With hundreds of Southwest Airlines flights canceled over Christmas weekend, the airline said it hoped for a “full recovery” as the post-holiday travel rush kicked off Tuesday.
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Post-holiday travel rush set to begin after Southwest flight cancellations
With hundreds of Southwest Airlines flights canceled over Christmas weekend, the airline said it hoped for a “full recovery” as the post-holiday travel rush kicked off Tuesday. Lisa Chavarria reports.
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Holiday travel is mostly nice, but with some naughty disruptions again on Southwest Airlines
Conditions have been mostly nice for travelers flying ahead of and on Christmas Day, but some naughty disruptions plagued those flying with Southwest Airlines again this year.
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Southwest Airlines vows operations are ‘stable' in statement following flight cancellations at Midway
Following dense fog in the Chicago area yesterday that caused widespread flight cancellations at Midway International Airport, Southwest Airlines has released a statement saying their operations are “stable” as the company aims to stem concerns over a meltdown similar to one in 2022.
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Southwest Airlines reaches $140 million settlement for December 2022 flight-canceling meltdown
Southwest Airlines will pay a $35 million fine as part of a $140 million agreement to settle a federal investigation into a debacle in December 2022 when the airline canceled thousands of flights and stranded more than 2 million travelers over the holidays.
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TikTok video shows chaos after Southwest passenger opens emergency exit and climbs onto wing
A post on TikTok shows the chaotic moments after a Southwest Airlines passenger opened an emergency exit door and exited onto the wing of the plane.
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Southwest is limiting a service that lets passengers buy a better spot in the boarding line
Southwest Airlines is changing its unusual boarding system by limiting the opportunity to pay an extra fee and jump ahead of other passengers in the race for the best seats.
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WATCH: Southwest plane shoots out flames after takeoff – forcing emergency landing in Houston airport
A Southwest Airlines plane returned to a Houston airport soon after takeoff after flames were seen coming out of the engine Tuesday
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Video shows Southwest Airlines plane engine catch fire shortly after takeoff
Flight 307 took off from Houston, bound for the Mexican resort town of Cancun, before returning to Hobby Airport “on Tuesday night after experiencing a mechanical issue shortly after takeoff,” according to statement from the Dallas-based carrier.
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Legal experts question judge's order telling Southwest lawyers to get religious-liberty training
A judge’s order requiring “religious-liberty training” by a conservative Christian group is stirring debate among legal scholars.
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Mother who was accused by Southwest of trafficking her biracial daughter files federal discrimination suit
Mary MacCarthy alleges that she and her child were confronted “based on a racist assumption about a mixed‐race family,” according to the lawsuit.
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Southwest pilots' union lays groundwork for potential strike with labor talks at an impasse
Southwest’s pilots’ union is seeking to be released from federal mediation, a step toward a potential strike.
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Hackers steal personal information on thousands of pilot applicants at American and Southwest
Personal information for more than 8,000 applicants to become pilots at American Airlines and Southwest Airlines was stolen when hackers broke into a database maintained by a recruiting company.
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Travelers Seek Answers After Southwest Airlines Tech Issue Grounds Flights
Hours after Southwest Airlines grounded all flights nationwide due to what they called a technology issue, inconvenienced customers are still fuming. NBC 5’s Vi Nguyen reports.
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More Than Half of Southwest Airlines Flights Delayed After Technology Problem Paused Departures
More than half of Southwest’s schedule, were delayed, according to flight-tracking site FlightAware.
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Southwest Airlines Resumes Service After ‘Technology Issues' Lead to Nationwide Ground Stop
Southwest Airlines service has resumed after flights at airports in Chicago and across the country were temporarily paused due to an “intermittent technology issue,” the airline and the Federal Aviation Administration said Tuesday.
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Off-Duty Pilot Helps Land Southwest Flight After Captain Falls Ill
A pilot from another airline who was a passenger aboard a Southwest flight helped land the aircraft after its captain “fainted or became incapacitated.”
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Video Shows Scary Moments After Bird Strike Leads to Southwest Cabin Filling With Smoke
A Southwest Airlines flight bound for Fort Lauderdale returned to Havana Sunday after the aircraft was reportedly struck by a bird and cellphone video showed smoke filling the cabin.