Having issues with Ticketmaster's website? It appears you're not alone.
With fans anxiously awaiting presale for Taylor Swift's upcoming tour, many started noting just before the presale began that the ticket sale site appeared to be down.
"We are currently experiencing technical difficulties and our team is working to resolve this as soon as possible," a message on the website read. "We apologize for this inconvenience and appreciate your patience."
The website DownDetector saw a surge in reports of issues just after 8 a.m.
Feeling out of the loop? We'll catch you up on the Chicago news you need to know. Sign up for the weekly Chicago Catch-Up newsletter here.
"I think ticketmaster is down i’m on the page with the countdown but i tried to open it in another tab to make sure my payment info is right and it keeps giving me an error message," one user wrote on Twitter.
But all is not lost for Swift fans.
Ticketmaster released a statement Tuesday morning to help those looking to get presale tickets.
"Fans who have received a code to the TaylorSwiftTix Presale, should login and access the queue through the link they received via text rather than entering through the Ticketmaster homepage. This will ensure an optimal shopping experience," the company told NBC Chicago in a statement.
Still, even after presale tickets were released, some users reported additional issues with the queue.
Ticketmaster acknowledged ongoing issues and said they are "urgently working to resolve."
Just after noon, Ticketmaster noted there was "historically unprecedented demand" for the tickets, adding that while hundreds of thousands of tickets had been sold, those who were still waiting in the queue should continue to do so.
"Queues are moving and we are working to get fans through as quickly as possible," the company tweeted.
Additional, ticket sales for West Coast locations were delayed.
Chicago is on the docket for three shows at Soldier Field. Swift initially set her sights to Chicago for Friday, June 2 and Saturday, June 3 supported by the bands girl in red and OWENN. Another show for Sunday, June 4 was added to the bill later, with MUNA and Gracie Abrams cast to perform as openers.
Verified Fan presale tickets were set to go on sale at 10 a.m. Tuesday on Ticketmaster.