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"This is really savings without sacrifice," said CUB Executive Director David Kolata. "All you're really doing is optimizing your cell-phone plan so it matches your calling behavior."
The tool is a digital questionnaire that asks users a few questions about their service, including their carrier, and your monthly statement. It then makes recommendations on whether to switch carriers or alter your plan to better suit you.
CUB said most of the overpayments come from people who don’t use all their minutes or texts. Only 9.3 percent of bills analyzed had penalties for going over the monthly allotment of minutes.
"In most cases, this is money that is simply being thrown away," Kolata said.