Consumer Resources

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The following agencies and organizations have, as their mission, to advocate and to protect the consumer. Turning to these you can find answers to many of your questions.

  • City of Chicago Business Affairs and Consumer Protection
    121 N.LaSalle Street
    8th Floor
    Chicago, IL 60602
    (312) 744-6060 or 3-1-1
    Provides information on the rights and protection of the consumer, certifies and grants licenses to shops in different professions, investigates entities employing deceptive practices.
  • Illinois Attorney General
    100 West Randolph Street
    Chicago, IL 60601
    (312) 814-3000
    TTY: 1-800-964-3013
    Protects consumers through the initiation of investigations against entities employing methods or deceptive practices.
  • Citizens Utility Board
    309 W Washington St #800
    Chicago, IL 60606
    (312) 832-9803
    Protects the public by regulating the companies of water, electricity, gas, telephone and cable.
  • Illinois Housing Development Authority
    401 Michigan Avenue, Suite 700
    Chicago, IL 60611
    Phone: (312) 836-5200
    TDD: (866) 324-4431
    Provides rental assistance to low-income families.
  • Chicago Legal Clinic
    2938 E. 91st Street
    Chicago, Illinois 60617
    (773) 731-1762
    Provides legal assistance to the community at a low cost.
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