The Latest
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She thought she was making a $10 donation. Then, a $4,000 charge appeared
NBC 5 Responds and Telemundo Chicago Responde look at why you may want to think twice before you tap your card for a sidewalk donation campaign.
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Mammogram billing mistake lands Chicago woman in collections
Medical bills can be complicated and confusing to understand. One NBC 5 Responds viewer says she knew something was wrong after she was billed hundreds of dollars for a preventative screening. Jeanette takes her health seriously, especially after a scare during a routine mammogram several years ago. “Unfortunately, when I did go for my routine, it came back as abnormal,”…
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Suburban school district uses license plate readers to verify student residency
A mom says a suburban school district is erroneously denying her daughter’s enrollment because of data from a license plate reader company.
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Airfare prices expected to take off as oil prices soar. Here's what it means for travelers
Amid rising oil prices drivers are feeling the pinch at the gas pump, and one aviation expert said to expect an increase in jet fuel prices, too.
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Bank demands repayment from elder fraud victim robbed of thousands by caregiver
A fraud victim’s daughter tells NBC 5 Responds her mom’s caregiver admitted to the crime. But the bank still wants the family to pay.
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Some Indiana families say they're being crushed by utility bills, including ‘delivery charges'
Several NBC Chicago viewers also pointed out that the largest portion of their bill isn’t the energy itself, but the “delivery charge.”
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Hoosiers say they must choose between heat and groceries amid rising utility costs
Indiana families say they’re being crushed by soaring NIPSCO bills—where delivery fees now exceed actual energy use. NBC Chicago Responds’ PJ Randhawa reports.
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Meta users say false child‑safety flags led to sudden lockouts
NBC 5 Responds is hearing from frustrated Facebook and Instagram users who say their accounts were shut down without warning.
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Suburban electric school buses may face ‘total loss of vehicle functions,' NBC 5 Responds learns
Suburban schoolchildren may be riding on electric buses facing potential safety issues, NBC 5 Responds has learned. A voluntary recall was recently issued after an electric school bus in downstate Illinois crashed following what the manufacturer described as a possible power failure. The Blue Bird-manufactured electric bus crashed into a tree in Madison County in November. According to a report…
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Recalls, repairs and a lawsuit: Hybrid vehicle power failures under scrutiny
Hundreds of thousands of hybrid vehicles have been recalled nationwide because of a defect that can cause the sudden loss of power while driving.