NEW YORK, NY - MARCH 09: Big Time Rush perform at Radio City Music Hall on March 9, 2012 in New York City. (Photo by Stephen Lovekin/Getty Images)
Live nation may be seeing a rush of refund requests after many were turned away from a “Big Time Rush” concert Saturday.
A storm warning that evacuated Chicago’s Lollapalooza festival was also the cause of confusion for concert-goers at the Tinley Park venue that same evening.
Many fans were turned away and told the concert was cancelled, but the show did go on after the storms passed.
One concert-goer told NBC Chicago they were denied a request for a refund, but Live Nation reports that families who lost out on the concert can contact the theater or Ticketmaster for a refund.