February 15, 2018 10:39 pm Travel Company Derails Couple's Vacation Refund A medical emergency sidelined a suburban couple’s trip abroad. Then, the travel company derails their refund. That’s when they asked NBC 5 Responds to take on their case. Here’s Lisa Parker. Local 2:18 Latest forecast from the NBC 5 Storm Team 2:13 Mayor proposes to relocate migrants from downtown shelter to Chicago's South Side 0:47 Surveillance video shows armed thieves storm West Town bar 2:11 Dozens arrested at pro-Palestinian demonstration on Art Institute of Chicago campus 2:18 Chicago Forecast: Evening storms to end a summer-like day