May 26, 2018 10:26 am ‘Operation Help a Hero' to Help Chicago Homeless Vets NBC 5’s LeeAnn Trotter speaks with 19th Ward Alderman Matthew O’Shea about a citywide program he is leading to help homeless veterans. Local 3:10 Making a Difference: Shelter Inc. 4:02 Making a Difference: Kristin Oliver Memorial Blood Drive 3:50 Making a Difference: Institute for Therapy Through the Arts 3:15 Making a Difference: Pivoting in Heels 4:58 Making a Difference: Illinois Native American Summit