January 18, 2018 10:29 pm

Family Struggles to Undo Damage By Automated Telemarketing Call

When the phone rings in 91-year-old Theresa Natalezio’s nursing home room, she can be pretty sure it’s someone from her large, close-knit family calling. But one day last September, the call that came into her room was not from a loved one, and her family members are still furious about it. Lisa Parker reports.

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