Chicago Issues Citations to 7 of 10 Electric Scooter Companies - NBC Chicago

Chicago Issues Citations to 7 of 10 Electric Scooter Companies

Violations covered in the 14 citations (see below for full list) included operating outside the pilot zone, failure to limit scooters to 15 mph and failure to require post-ride pictures, among others.

    processing...

    NEWSLETTERS

    Chicago Reveals Citations Issued to E-Scooter Companies

    Citations have been issued to seven of 10 electric scooter companies participating in Chicago's e-scooter pilot program for not following the rules, the city revealed. Kate Chappel reports.

     

    (Published Tuesday, July 23, 2019)

    Citations have been issued to seven of 10 electric scooter companies participating in Chicago's e-scooter pilot program for not following the rules, the city revealed.

    Violations covered in the 14 citations (see below for full list) included operating outside the pilot zone, failure to limit scooters to 15 mph and failure to require post-ride pictures, among others.

    "This is just the first step in holding these companies responsible to meeting our strict pilot terms," said Rosa Escareno, commissioner of the Department of Business Affairs and Consumer Protection, in a statement. "Any vendor that continues to fail to adhere to the pilot’s terms will be subject to permit suspension or revocation."

    In the first three weeks of the scooter program, the city said more than 170,000 rides were taken. The only companies that haven’t been cited are Lime, Lyft and VeoRide. 

    Chicago Debuts Shareable Electric Scooter Program

    [CHI] Chicago Debuts Shareable Electric Scooter Program

    Today marks the first official day that electric scooters are available to rent in the city of Chicago, with 10 companies offering the scooters. NBC 5's Lexi Sutter has the story. 

    (Published Saturday, June 15, 2019)

    "We can’t grow if we don’t follow the rules," said Paul Steely White, safety policy director of Bird, an electric scooter company operating in Chicago.

    Bird was issued citations for operating outside of the pilot zone, failure to affix educational brochure to scooter and failure to rebalance scooters properly each morning into the two priority areas.

    Steely White said the company takes safety seriously, and because there's a scooter learning curve, Bird is kicking off a summer educational tour called "s.h.a.r.e. Safe Streets" to make the rules even clearer.

    The tour stops at 5702 W. Madison St. from 6 p.m.-8 p.m. on Tuesday.

    "It’s new," said Mike Newman, an e-scooter rider. "I think it’s going to take some time for people to really grasp following all the rules."

    Reckless riding is one of the biggest complaints over Chicago’s e-scooter pilot program.

    Scooters Come With Benefits, Risks to Chicago

    [CHI] Scooters Come With Benefits, Risks to Chicago

    You officially have a new way to get around Chicago, but as NBC 5's Lexi Sutter explains, this form of transportation comes with risks, and she spoke with Jeff Kroll, partner at Kaveny & Kroll Trial Lawyers. 

     

    (Published Saturday, June 15, 2019)

    "These kind of safe riding practices have been known in the bike community for a long time," said Steely White, "but so many people riding scooters haven’t been out there before.

    Steely White said that in most cities Bird operates, e-scooter rides have cut car trips by a third, an eco-friendly alternative riders seem to appreciate.

    The next step: making sure all abide by the rules.

    Violations issued by the city of Chicago

    • Operating Outside of the Pilot Zone – Bird

    • Failure to Limit Scooters to 15 mph – Wheels 

    • Failure to Require Post-Ride Pictures – Bolt and grüv

    • Failure to Respond to Complaints Within Two Hours – Sherpa and grüv

    • Failure to Be Responsive to Concerns 24 hours a day, 7 days a week – Spin and Wheels

    • Failure to Affix Educational Brochure to Scooter – Bird and Sherpa

    "Additionally, Bird, Bolt, JUMP and Sherpa received citations on June 28 for failure to rebalance scooters properly each morning into the two priority areas."

    Get the latest from NBC Chicago anywhere, anytime

    • Download the NBC Chicago App

      Download the App

      Available for iOS and Android