US Postal Service

United Airlines will pay more than $49 million to settle criminal and civil accusations of defrauding the post office in the handling of international mail

President Joe Biden has nominated three postal experts to the governing board of the U.S. Postal Service.

Residents in the Gladstone Park neighborhood on Chicago’s Northwest Side are the latest to report mail delivery issues, which are also being experienced in other city neighborhoods.

The U.S. Postal Service on Thursday unveiled a new postage stamp honoring Chien-Shiung Wu, a trailblazing Chinese American nuclear physicist whose myriad accomplishments earned her the nickname “the First Lady of Physics.” The stamp’s release was timed to coincide with the International Day of Women and Girls in Science, an annual event that was established by the United Nations General...

A former labor leader and Obama administration official is the new chair of the U.S. Postal Service Board of Governors

Some senior citizens who live in Chicago’s Englewood neighborhood ventured out in the brutal cold Friday in hope of retrieving their mail after going weeks without it being delivered. Resident Marcella Heard, who along with others headed to the post office at West 65th Street and South Ashland Avenue, told NBC 5 she was waiting on a check to pay…

Karen Philips, the mother of missing U.S. postal employee Kierra Coles, is unveiling new information that detectives initially told her not to disclose. NBC 5 Investigates’ Rob Stafford reports.

Karen Philips, the mother of missing U.S. postal employee Kierra Coles, said she prays every night for a good night’s sleep because she knows when she wakes up, her nightmare begins again. “It feels like a replay. Every day, the same feeling,” said Philips. “Day after day.” Philips’ daughter Kierra was three months pregnant when she suddenly disappeared in...

Timed to the 50th anniversary year of the founding of LucasFilms, the U.S. Postal Service is releasing a new series of “Star Wars” stamps featuring droid characters from throughout the franchise’s history

Months after NBC 5 first reported on mail delivery issues in Chicago’s Rogers Park neighborhood, residents said they still haven’t seen any changes. NBC 5’s Regina Waldroup reports.

The U.S. Postal Service agreed Wednesday to reverse changes that slowed mail service nationwide.

Delivery of mail-order prescription drugs was delayed significantly this summer after the new postmaster general ordered major changes in U.S. Postal Service operations.

With growing concern about how mail-in ballots will be handled in the upcoming election, NBC 5 Investigates put the U.S. Postal Service to the test. Phil Rogers reports.

Postmaster General Louis DeJoy is warning that voters should request mail-in ballots at least 15 days before the Nov. 3 election to ensure they have enough time to receive their ballot, complete it and mail it back to elections officials on time

Postmaster General Louis DeJoy, pressed by senators over mail delivery disruptions, said Friday he was unaware of changes that sparked a public uproar, but his responses raised fresh questions about how the Postal Service will ensure timely delivery of ballots for the November election.

At least 4,800 chicks shipped to Maine farmers through the U.S. Postal Service have arrived dead in the recent weeks since rapid cuts hit the federal mail carrier’s operations, U.S. Rep. Chellie Pingree said. The Portland Press Herald reported Wednesday that Pingree, a Maine Democrat, is raising the issue of the dead chicks and economic losses farms are now...

Illinois is one of 14 states suing President Donald Trump and the new postmaster general over changes to the U.S. Postal Service, Attorney General Kwame Raoul announced Tuesday.

Postmaster General Louis DeJoy announced Tuesday that the USPS is halting some operational changes to mail delivery until after the November election. The abrupt reversal comes as more than 20 states announced they would be suing to stop the changes.

Eight members of Congress from Illinois are scheduled to visit the Chicago U.S. Postal Service headquarters on Tuesday ahead of a critical vote in the House to act on reported delays.

Thousands across the Chicago area said they are not receiving urgent mail on time and are pressing officials for change. NBC 5’s Lexi Sutter reports.