There is no shortage of complaints coming into NBC 5 Responds during this coronavirus crisis. Right now, one of the biggest issues we’re still hearing about is the continued frustration consumers are experiencing trying to get refunds for cancelled travel plans. Many of them dealing with third-party booking sites, and some, like DeAnna Cheslog, are starting to wonder: Are the…
NBC 5 Responds looked at the still-simmering frustration facing consumers trying to get refunds for canceled trips. Lisa Parker reports.