Last March when the pandemic struck, IRS employees, like many individuals around the nation, were also sent home, and the large workforce wasn’t readily able to process returns remotely. “The IRS had to close their offices and send everybody home. And like many of us, they were not set up for virtual operations. (And) they have a much older...
Taxpayers who say they qualify for COVID-related Economic Impact Payments but never received them turned to NBC 5 Responds for help getting answers on their missing money. Lisa Parker reports.