internet outage

A massive Xfinity internet, phone and cable outage hit tens of thousands of customers from coast to coast this week.

A massive Xfinity internet, phone and cable outage exposed a critical communications challenge with police departments and municipalities that had to alert Xfinity customers to use their cell phones in the event of an emergency to get in touch with police. NBC 5’s Chris Hush reports.

Widespread internet outages were reported across the country Tuesday morning, including the Chicago area, with tens of thousands of customers reporting a lack of access.

Widespread internet outages were reported across the northeast Tuesday morning, with tens of thousands of customers reporting a lack of access.

A widespread disruption caused severe outages for some of the world’s biggest websites on Thursday afternoon – and it was all caused by a software update gone horribly wrong. DownDetector.com showed a sharp and simultaneous spike in outage reports for prominent travel, retail, financial and gaming websites globally. In most cases, the spike in outage reports appeared to start...

Several west suburban communities were dealing with an internet outage Friday evening after an aerial crane fell on a ComEd power line, according to officials in the village of Westmont. Comcast/Xfinity services were affected in communities including Elmhurst, Hillside, Oak Brook, Westchester and Westmont. A post on the village of Oak Brook’s Facebook page stated a major fiber optic...