Travelers Stuck in Chicago After American Airlines Flight Canceled - NBC Chicago

Travelers Stuck in Chicago After American Airlines Flight Canceled

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    Travelers Stuck in Chicago After American Flight Canceled

    Frustrated passengers were stranded in Chicago after an American Airlines flight to Florida was canceled Sunday night. Susan Carlson reports.

    (Published Monday, June 24, 2019)

    Frustrated passengers were stranded in Chicago after an American Airlines flight to Florida was canceled Sunday night.

    American Airlines Flight 922, scheduled to leave O'Hare International Airport at 6:25 p.m. and arrive in Miami at 10:43 p.m., was canceled at 11:03 p.m. CST, a spokeswoman for the airline said.

    Several passengers said they boarded the plane, got on the tarmac and then were brought back to the gate and told to get their luggage, informed around 12 a.m. that their flight was cancelled.

    The cancellation was due to maintenance issues, spokeswoman Lauren Ruotolo said, adding that the airline offered to provide food and hotel vouchers for those who needed it, and that American had given food to those who needed it upon the plane's return to the gate.

    One passenger, Christian Alcocer, is a professor who was traveling with 19 foreign exchange students trying to go home to Colombia after studying at Loyola University. He said they were frustrated in multiple ways, particularly their treatment by the airline.

    Passengers were being rebooked for Monday and Tuesday flights, depending on availability, Ruotolo said.

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