chicago transit authority

CTA Launches Digital Screens to Provide Real-Time Information Aboard Buses

The Chicago Transit Authority announced Sunday a pilot is underway for new digital information screens on CTA buses.

The initiative is meant to “improve the customer experience by providing additional, real-time service information to on-board passengers to make taking public transit easier and more convenient,” according to a statement released.

The new digital displays offer passengers real-time information including estimated arrival times for multiple upcoming stops, transfer information for other CTA services, alerts and reroutes.

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According to the CTA press release, this new technology will supplement the existing visual and audio service information already available on all CTA buses that assist those with hearing or visual impairment, which is said to remain in place.

CTA says they will continue testing the screens on various bus routes and are actively soliciting public feedback from those who've ridden one of the test buses.

If you wish to share your thoughts, you can fill out an online survey here.

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