Sprint Service Restored After Massive Outage Spans Chicago Area - NBC Chicago

Sprint Service Restored After Massive Outage Spans Chicago Area

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    Sprint Service Restored After Massive Outage Spans Chicago Area
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    MIAMI, FL - OCTOBER 15: A Sprint Nextel cell phone store is seen on October 15, 2012 in Miami, Florida. Japan's Softbank announced it will buy a 70 percent stake in the U.S. mobile carrier Sprint Nextel for about $20 billion. (Photo by Joe Raedle/Getty Images)

    Sprint reported a massive service outage affecting the majority of their phone customers in Chicago and the surrounding areas Wednesday evening.

    Local engineers were reported to be working on the ground to fix the issue just after 6:30 p.m., a Sprint spokesperson said.

    The incident reportedly affected customers' voice and text messaging services.

    As of 7 p.m. Wednesday the service was still out and they were unsure of the totalnumber of  customers that had been affected.

    By 9:30 p.m. Sprint had effectively restored all service.

    A spokesperson says they still don't know why the outage happened, and they are have the incident under investigation.

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