Lost-and-Found at Lolla: Website Helps Festival-Goers Find Their Stuff

Lost a favorite pair of shades, you phone, or literally anything else at Lollapalooza?

You might check online and peruse the hundreds of items left behind by festival-goers this year. There's even an animals page if a concert-goer left behind a furry friend.

If an item looks familiar, a claim can be filed with Crowdfind, a Chicago-based startup working with crowd-drawing attractions like Navy Pier and Bonaroo.

Benji Friedl, Crowdfind’s director of client engagement, helped spearhead the post-Lollapalooza efforts to reunite attendees with their belongings.

"We actually got about 309 phones turned in throughout the festival," Friedl told NBC5, adding that there were just 22 remaining in the lost-and-found at Michigan Ave and Van Buren St. Hundreds of people claimed their phones, including Erin Brockman whose phone was stolen Sunday night.

"I tracked it, and it went in a big circle around the city," Brockman said. "I had to put in my passcode to prove it was mine, I didn't even have to show ID. I'm really pumped about it."

Friedl said the police recovered a bag of stolen phones and dropped them off with Crowdfind, who inventoried them on their site. 

"Literally the first phone got turned around and got returned like five minutes after they got dropped off," Friedl said. 

Other festival-goers were reunited with their ID's, wallets- one of which still had its owner's $60 inside. 

While the lost-and-found tent closed Tuesday evening, items will still be inventoried on Lollapalooza's website, according to organizers. 

Contact Us