Consumer Resources

The following agencies and organizations have, as their mission, to advocate and to protect the consumer. Turning to these you can find answers to many of your questions.

- City of Chicago Business Affairs and Consumer Protection 121 N.LaSalle Street 8th Floor Chicago, IL 60602 (312) 744-6060 or 3-1-1 Provides information on the rights and protection of the consumer, certifies and grants licenses to shops in different professions, investigates entities employing deceptive practices. - Illinois Attorney General 100 West Randolph Street Chicago, IL 60601 (312) 814-3000 TTY: 1-800-964-3013 Protects consumers through the initiation of investigations against entities employing methods or deceptive practices. - Citizens Utility Board 309 W Washington St #800 Chicago, IL 60606 (312) 832-9803 Protects the public by regulating the companies of water, electricity, gas, telephone and cable. - Illinois Housing Development Authority 401 Michigan Avenue, Suite 700 Chicago, IL 60611 Phone: (312) 836-5200 TDD: (866) 324-4431 Provides rental assistance to low-income families. - Chicago Legal Clinic 2938 E. 91st Street Chicago, Illinois 60617 (773) 731-1762 Provides legal assistance to the community at a low cost.