Consumer Resources - NBC Chicago
NBC 5 Responds Archive

NBC 5 Responds Archive

Consumer Resources



    Consumer Resources

    The following agencies and organizations have, as their mission, to advocate and to protect the consumer. Turning to these you can find answers to many of your questions.

    • City of Chicago Business Affairs and Consumer Protection
      121 N.LaSalle Street
      8th Floor
      Chicago, IL 60602
      (312) 744-6060 or 3-1-1
      Provides information on the rights and protection of the consumer, certifies and grants licenses to shops in different professions, investigates entities employing deceptive practices.

    • Illinois Attorney General
      100 West Randolph Street
      Chicago, IL 60601
      (312) 814-3000
      TTY: 1-800-964-3013
      Protects consumers through the initiation of investigations against entities employing methods or deceptive practices.

    • Citizens Utility Board
      309 W Washington St #800
      Chicago, IL 60606
      (312) 832-9803
      Protects the public by regulating the companies of water, electricity, gas, telephone and cable.

    • Illinois Housing Development Authority
      401 Michigan Avenue, Suite 700
      Chicago, IL 60611
      Phone: (312) 836-5200
      TDD: (866) 324-4431
      Provides rental assistance to low-income families.

    • Chicago Legal Clinic
      2938 E. 91st Street
      Chicago, Illinois 60617
      (773) 731-1762
      Provides legal assistance to the community at a low cost.