NBC 5 Responds Archive - NBC Chicago
NBC 5 Responds Archive

NBC 5 Responds Archive

Thursday, Aug 18, 2016

NBC 5 Responds Answers Your Consumer Complaints

NBC 5 Responds Answers Your Consumer Complaints

Send us your tips or story ideas for NBC 5 Responds! Call us at 844-NBC-RESP(ONDS).

Wednesday, Oct 11, 2017

Simple Error Nearly Ruins Woman's Vacation Plans

Simple Error Nearly Ruins Woman's Vacation Plans

These days booking a hotel for a long-awaited vacation is easy and can be done in a matter of minutes. It was that easy for Judi Oesterreich, who booked the Astoria hotel in Budapest.

Wednesday, Oct 11, 2017

Smartphone User Charged Monthly for Phantom Phone

Smartphone User Charged Monthly for Phantom Phone

Irma Salas of suburban Mokena was already happy with her Samsung smart phone and not in the market for a new device. But a closer look at her T-Mobile bill showed she was paying for a new phone.

Monday, Oct 2, 2017

Cubs Fan Strikes Out With StubHub Seats

Cubs Fan Strikes Out With StubHub Seats

Die-hard Cubs fan Javier Ortega said he was thrown a curveball when he bought two pricey tickets from StubHub for seats that were supposed to be next to each other. Instead, Ortega found himself sitting...

Friday, Sep 22, 2017

Pet Show Organizer Speaks Out After Canceling Event

Pet Show Organizer Speaks Out After Canceling Event

The organizer of a canceled pet expo that left animal rescue groups and small businesses concerned about refunds said it has been put in a “financially devastating” position, but it remains devoted to its...

Tuesday, Sep 19, 2017

After Concert Evacuation, Fans Still Struggled For Refunds

After  Concert Evacuation, Fans Still Struggled For Refunds

Since our report aired several weeks ago, at least eight more viewers have reached out to NBC 5 Responds to say concert promoter Live Nation Entertainment did not offer new tickets or a refund, after saying...

Thursday, Sep 14, 2017

Bride’s Bracelet Containing Deceased Dad's Ashes Stolen

Bride’s Bracelet Containing Deceased Dad's Ashes Stolen

It was supposed to be a day of celebration. But just before Sarah and Jose Rodriguez said “I do” in Mexico this summer, their destination wedding took a heartbreaking turn as Sarah unpacked her suitcase.

Thursday, Sep 7, 2017

Rescue Groups Scramble For Refunds After Cancelled Pet Expo

Rescue Groups Scramble For Refunds After Cancelled Pet Expo

If it’s small and fuzzy and has a shot at a real life, Dahna Betts said she’ll take it.

Tuesday, Aug 29, 2017

Company Clears Medical Bill After 'Price Gouging' Questions

Company Clears Medical Bill After 'Price Gouging' Questions

Have you ever received a doctor’s bill that made your heart stop? Dave Mann has. The Vernon Hills man went to a clinic for what he described as watery eyes and a stubborn cold. The diagnosis? Allergies.

Top Stories
More Than a Dozen ATM Skimming Devices Found Across Chicago
More Than a Dozen ATM Skimming Devices Found Across Chicago

Chicago police issued an alert Saturday after at least a dozen ATMs were found to have skimming devices attached to them at stores and banks across the city.

Man Dies After Other Driver 'Intentionally' Rams Truck
Man Dies After Other Driver 'Intentionally' Rams Truck

A man died after another driver rammed into his truck and dragged it across two blocks on Chicago’s Southwest Side early Sunday, according to police.

Portis Apologizes to Mirotic, Bulls Fans
Portis Apologizes to Mirotic, Bulls Fans

Chicago Bulls forward Bobby Portis addressed the media for the first time since punching teammate Nikola Mirotic in the face, and he was remorseful for this actions.

9 Injured When Car Smashes Into Waukegan Restaurant
9 Injured When Car Smashes Into Waukegan Restaurant

Nine people were injured, including four children, when a car smashed into a restaurant in suburban Waukegan on Saturday afternoon.

Trump Urges House GOP to Move Quickly on Budget, Tax Cuts
Trump Urges House GOP to Move Quickly on Budget, Tax Cuts

President Donald Trump warned House Republicans on Sunday that 2018 would be a political failure for the GOP and disappointment for the nation if they fail on tax overhaul. A GOP aide familiar with the...

3 Men Robbed at Gunpoint at CTA Red Line Stop
3 Men Robbed at Gunpoint at CTA Red Line Stop

Three people were robbed at the Grand and State red line CTA stop on Saturday afternoon, according to Chicago police.