NBC 5 Responds Archive - NBC Chicago
NBC 5 Responds Archive

NBC 5 Responds Archive

Aug 18, 2016

NBC 5 Responds Answers Your Consumer Complaints

NBC 5 Responds Answers Your Consumer Complaints

Send us your tips or story ideas for NBC 5 Responds! Call us at 844-NBC-RESP(ONDS).

Nov 12, 2019

Chicago Retiree Loses Benefits After Mistakenly Listed as Deceased

Chicago Retiree Loses Benefits After Mistakenly Listed as Deceased

The government stopped issuing Chicago resident Joyce Franklin's Social Security benefits after she was mistakenly reported as deceased.

Nov 7, 2019

NBC 5 Responds: Couple Discovers Hired Workers Damaging Backyard

NBC 5 Responds: Couple Discovers Hired Workers Damaging Backyard

A Chicago couple says they felt "heartbroken" and "utterly violated" after seeing home a security video recording of what a work crew was doing in their backyard when they thought no one was...

Nov 5, 2019

Best Buy 'Junks Out' Chicago-Area Woman's Computer

Best Buy 'Junks Out' Chicago-Area Woman's Computer

'Junked Out' is a term that has terminal meaning when it comes to electronics. A couple of viewers said they'd never heard it before Best Buy told them it was going to do just that to their computer.

Oct 31, 2019

Fabletics Draws Criticism Over Troubled History

Fabletics Draws Criticism Over Troubled History

In tonight's NBC 5 Responds, Lisa Parker examines the troubled history of Fabletics, a company that some users have criticized as being a bad deal. 

Oct 23, 2019

NBC 5 Responds: Scammers Phishing Netflix Passwords

NBC 5 Responds: Scammers Phishing Netflix Passwords

In today's NBC 5 Responds, there's a tricky phishing scam on the web targeting Netflix subscribers all over the globe. NBC 5's Lisa Parker has the details. 

Oct 15, 2019

How to Change Your Google Calendar Settings to Avoid Scam

How to Change Your Google Calendar Settings to Avoid Scam

There’s a new warning for consumers who use Google’s popular calendar app as scammers are trying to trick users into giving up their personal information.

Oct 7, 2019

NBC 5 Responds: Raccoon Problem Costs Suburban Family Thousands

NBC 5 Responds: Raccoon Problem Costs Suburban Family Thousands

One suburban family said a raccoon problem caused a huge problem and cost them thousands of dollars. NBC 5's Lisa Parker reports.

Oct 3, 2019

NBC 5 Responds: Car Headrests Deploy Without Warning

NBC 5 Responds: Car Headrests Deploy Without Warning

Federal investigators are taking action after drivers of a popular car report headrests suddenly deploying without warning, sometimes even causing injuries. NBC 5 Responds first reported on it last April,...

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Community Honors Marlen Ochoa on Her Birthday
Community Honors Marlen Ochoa on Her Birthday

The family of Marlen Ochoa gathered to remember the young mother Saturday on what would have been her 20th birthday.

Darvish, Yelich Spar as Sign Stealing Controversy Continues
Darvish, Yelich Spar as Sign Stealing Controversy Continues

Major League Baseball may be in its offseason, but Chicago Cubs pitcher Yu Darvish and Milwaukee Brewers outfielder Christian Yelich took to social media to discuss one of the league’s hot button issues.

Northern Indiana Police Rescue Boy Who Fell Through Ice
Northern Indiana Police Rescue Boy Who Fell Through Ice

Police officers, including one who was off duty, rescued an 11-year-old boy who fell through thin ice on an Indiana pond.

See Inside Chicago's 'Christmas Vacation'-Themed Pop-Up Bar
See Inside Chicago's 'Christmas Vacation'-Themed Pop-Up Bar

You and your friends can have the hap-hap-happiest holiday season by visiting a “Christmas Vacation”-themed pop-up bar this winter.

Trump Emissary Ties President Closer to Ukraine Pressure
Trump Emissary Ties President Closer to Ukraine Pressure

Gordon Sondland, President Donald Trump’s emissary to the European Union, had a message when he met with a top Ukrainian official. Sondland said vital U.S. military assistance to Ukraine might be freed up...

At Least 12 Wounded in Weekend Shootings Across Chicago
At Least 12 Wounded in Weekend Shootings Across Chicago

At least 12 people have been hurt in shootings across Chicago this weekend, according to police.