NBC 5 Investigates 9 hours ago

If You Call Chicago 911 and Don’t Know Your Street Address, Will the Dispatcher Send Help?

NBC 5 Investigates uncovered an excruciating series of 911 calls from a man suffering a stroke in a Chicago hotel. Dispatchers insisted they could not send help until he provided the street address. Now the city concedes “more should have been done” — but won’t talk about the case on camera — and still hasn’t responded to the man.

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