This story starts with something that many consumers can relate to, especially recently: an appliance delivery and installation delayed by months.
But when NBC 5 Responds sought answers for a Rockford great grandmother waiting months for an appliance delivery, things took a distinct turn that might leave your skin crawling.
Watch the full NBC 5 Responds story above.
Do you have a consumer complaint? Lisa Parker and the NBC 5 Responds team are here to help. Call 1-844-NBC-RESP or let us know by filling out the form at this link.
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