NBC 5 Responds

Delayed Appliance Delivery For Rockford Grandmother Met With Unusual Excuse

When a 95-year-old Rockford woman couldn’t get a major appliance retailer to finish the job that she paid for, NBC 5 Responds and gets answers.

NBC Universal, Inc.

This story starts with something that many consumers can relate to, especially recently: an appliance delivery and installation delayed by months.

But when NBC 5 Responds sought answers for a Rockford great grandmother waiting months for an appliance delivery, things took a distinct turn that might leave your skin crawling.

Watch the full NBC 5 Responds story above.

Do you have a consumer complaint? Lisa Parker and the NBC 5 Responds team are here to help. Call 1-844-NBC-RESP or let us know by filling out the form at this link.

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