Suburban Jewelers Say Snow Totals Too Low, Insurer Won't Pay Refunds

Monday, Jan 6, 2014  |  Updated 8:55 AM CDT
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Owners of a suburban jewelry store that offered thousands of dollars in refunds if it snowed 3 inches or more New Year’s Day said their insurance company won’t pay the refunds because snowfall totals didn’t hit the mark.

PK Bennett Jewelers in Mundelein offered a holiday snow promotion called “If it Snows’ It’s Free,” where they planned to refund more than $150,000 to customers who made purchases between Black Friday and Christmas Eve if it snowed more than 3 inches between midnight and noon on New Year’s Day.

But the owners of the jewelry store said the insurance company that wrote the policy claims only 1.1 inches of snow fell at O’Hare International Airport and therefore will not be refunding customers.

“Although we are extremely disappointed in the outcome of this promotion, we are very thankful for the support and fun it has brought to our customers and our business,” the jewelers posted on their Facebook page. “We are in the process of using several resources at our disposal to verify the measurement. If anything changes you will be the first to know.”

Reports showed O’Hare Airport recorded a total of 4.8 inches of snow Wednesday night.

Rich and Peggy Bennett said they were looking forward to the snow and a chance to give something back to their customers.

They even planned a “cash and champagne” event if the snow forecast came true.

“We are also going to a take a few days to digest this and will have more information to come,” the jewelers said on their Facebook page.
 

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