Senate Committee Blasts United Airlines, CDA for Missing Deadline to Provide Details After Man Dragged Off Plane | NBC Chicago

Senate Committee Blasts United Airlines, CDA for Missing Deadline to Provide Details After Man Dragged Off Plane

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    In this file photo, United Airlines CEO Oscar Munoz speaks in New York during a presentation on Thursday, June 2, 2016.

    The U.S. Senate Committee on Commerce, Science and Transportation said Friday it was "disappointed" United Airlines and the Chicago Department of Aviation have not provided them with answers surrounding the forceful removal of a passenger on a plane at O'Hare International Airport this month.

    The committee had given the deadline of April 20, but reported both groups said they could not meet that deadline. 

    'Never Happen Again': United Issues Updated Policy After Man Dragged Off Plane

    [NATL-CHI] 'Never Happen Again': United Issues Updated Policy After Man Dragged Off Plane

    United Airlines issued an updated policy Friday in the wake of criticism sparked by a video showing a doctor being dragged off a plane at Chicago's O'Hare International Airport. Trina Orlando reports.

    (Published Friday, April 14, 2017)

    "Getting answers for the public about what happened and what can be done to prevent such an incident from happening again is a priority for the members of our committee," the officials wrote in a statement. "We find any further delay in getting necessary answers unacceptable."

    According to the statement, United Airlines said it would provide a full response by April 27 and the CDA said it would respond by April 26.

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    (Published Monday, April 24, 2017)

    The CEO of United Airlines said earlier this week no one will be fired over the incident — including himself.

    CEO Oscar Munoz said Tuesday that he takes full responsibility "for making this right," and he promised more details later this month after United finishes a review of its policies on overbooked flights.

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    Body camera footage shows a Florida police officer being dragged by a driver attempting to flee a traffic stop.

    Police said Frank Wetzel, 61, was pulled over after blowing through a stop sign. Police said he started fidgeting with something next to him, making the officer suspicious. He was allegedly later found with a machete and handgun.

    (Published 6 hours ago)

    David Dao, a 69-year-old Kentucky physician, was bloodied and dragged off the United Express plane by Chicago airport officers who had been summoned by United employees when Dao wouldn't give up his seat. The three officers have all been suspended.

    United has been pummeled on social media — #BoycottUnited is a popular hashtag — and late-night television.

    Company executives said it's too soon to know if the incident is hurting ticket sales.

    Through Tuesday afternoon, its shares had fallen 4.3 percent since Flight 3411, wiping out nearly $1 billion in market value, although several other airline stocks declined in the same period.

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    One day after an American Airlines flight attendant became entangled in an altercation with passengers, his employer is investigating whether or not he was out of line. Thom Jensen reports.

    (Published Sunday, April 23, 2017)

    After the market closed Monday, United reported a $96 million first-quarter profit, down 69 percent from a year earlier largely because of higher costs for fuel, labor and maintenance. The revenue picture was looking better — evidence was growing that after two years of falling average fares, United will be able to push prices higher this year.

    On a conference call to discuss those results, Munoz started by apologizing again for the April 9 scene on a United Express plane at O'Hare Airport. 

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    "Their timing couldn't have been better in my opinion, I mean everybody wants to celebrate," said Kyle Steele, a customer at the drive-thru.

    (Published Friday, April 21, 2017)

    Munoz and other executives vowed to treat customers with dignity, and said that what happened to Dao will never happen again.

    Munoz's early statements on the incident were widely criticized. He initially supported employees and blamed Dao, calling him "disruptive and belligerent." On Tuesday, he was asked if the company ever considered firing anyone, including management.

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    Just before midnight Thursday, Arkansas announced it had executed death row inmate Ledell Lee. He is the first of four inmates scheduled to die before the end of the month when a crucial lethal injection drug is set to expire. A protester and a spokesperson for the governor reacted to the controversial execution.

    (Published Friday, April 21, 2017)

    "I'm sure there was lots of conjecture about me personally," said Munoz. He noted that the board of United Continental Holdings Inc. has supported him.

    "It was a system failure across various areas," Munoz continued. "There was never a consideration for firing an employee."

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    (Published Wednesday, April 19, 2017)

    Dao's lawyers have taken steps that foreshadow a lawsuit against the airline and the city of Chicago, which operates O'Hare Airport.

    United announced two rule changes last week, including saying that it will no longer call police to remove passengers from overbooked planes. It is not clear whether United oversold Flight 3411, but the flight became overbooked when four Republic Airline employees showed up after passengers had boarded and demanded seats so they could commute to their next assignment, a United Express flight the next morning.

    Columbia Student Opens Restaurant in Dorm Room

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    Pith, a small bistro created by Columbia senior Jonah Reider and run out of his dorm room's communal kitchen, is the hottest restaurant in town after opening just two weeks ago. John Chandler reports.

    (Published Thursday, April 20, 2017)

    Some politicians and consumer advocates have called for a ban on overselling flights. Munoz declined to address that or other possible changes until the airline finishes a review by April 30.

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