A quick search for "Chase Bank" on Facebook and Twitter provides numerous comments from annoyed customers across the country eager to get online.
The website for Chase's online bank went down Monday night and customers were unable to access their accounts all day Tuesday. A Chase spokesman said service was restored early Wednesday, but by late morning on the same day the site had a message saying service was unavailable.
Thomas Kelly, Chase spokesman, said the bank would work customers who had online bill payment deadlines they could not meet due to the outage. But Twitter showed that some people were still having difficulties.
Chase's ATMs and telephone banking services were not affected, but that offers little relief for their 16.5 million customers who bank online, as discussions online show.
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