Chase Bank Customers Find Accounts Wiped Of Funds

Chicago-based bank says the error was internal and not the result of hacking

Tuesday, Mar 19, 2013  |  Updated 8:03 AM CDT
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Chase Bank Customers Find Accounts Wiped Of Funds

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Those who logged onto their Chase checking accounts Monday to find their balance at zero are urged not to panic.

Chicago-based Chase bank officials said via Twitter the accounts have not been hacked and claim the issue was a result of an internal glitch.

"We're looking into reported trans. issues & working to correct an internal issue to show customer balances. We'll keep you updated," @ChaseSupport tweeted Monday night.

By Tuesday morning the account tweeted the bank is "back to business as usual."

"Apologies again for the trouble & thank you for your patience."

A spokesman said it was internal and not an external security breach that led to the error, though many customers worried Monday after finding their accounts wiped of funds.
 

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