The following agencies and organizations have, as their mission, to advocate and to protect the consumer. Turning to these you can find answers to many of your questions.
- City of Chicago Business Affairs and Consumer Protection
121 N.LaSalle Street
8th Floor
Chicago, IL 60602
(312) 744-6060 or 3-1-1
Provides information on the rights and protection of the consumer, certifies and grants licenses to shops in different professions, investigates entities employing deceptive practices. - Illinois Attorney General
100 West Randolph Street
Chicago, IL 60601
(312) 814-3000
TTY: 1-800-964-3013
Protects consumers through the initiation of investigations against entities employing methods or deceptive practices. - Citizens Utility Board
309 W Washington St #800
Chicago, IL 60606
(312) 832-9803
Protects the public by regulating the companies of water, electricity, gas, telephone and cable. - Illinois Housing Development Authority
401 Michigan Avenue, Suite 700
Chicago, IL 60611
Phone: (312) 836-5200
TDD: (866) 324-4431
Provides rental assistance to low-income families. - Chicago Legal Clinic
2938 E. 91st Street
Chicago, Illinois 60617
(773) 731-1762
Provides legal assistance to the community at a low cost.
