Photos and VideosMore Photos and Videos
If you're going to go through the task of sending flowers, candy or gifts for Valentine's Day, do a little homework and due diligence to make sure the holiday ends up a happy one.
The Better Business Bureau of Chicago said Tuesday that complaints against florists spiked 47 percent in 2011 compared to 2010.
"When buying flowers consumers should be especially careful when making the purchase online or over the phone," said Steve J. Bernas, president & CEO of the Better Business Bureau serving Chicago and northern Illinois. "Consumers need to review the description of the floral arrangement or any other gift purchased online or in conversation with the florist or sales person."
The BBB offers the following advice for safe and successful shopping for Valentine’s Day:
For more information on shopping with companies you can trust, visit www.bbb.org.