NBC 5 Responds Archive - NBC Chicago
NBC 5 Responds Archive

NBC 5 Responds Archive

Thursday, Aug 18, 2016

NBC 5 Responds Answers Your Consumer Complaints

NBC 5 Responds Answers Your Consumer Complaints

Send us your tips or story ideas for NBC 5 Responds! Call us at 844-NBC-RESP(ONDS).

Wednesday, Oct 11, 2017

Simple Error Nearly Ruins Woman's Vacation Plans

Simple Error Nearly Ruins Woman's Vacation Plans

These days booking a hotel for a long-awaited vacation is easy and can be done in a matter of minutes. It was that easy for Judi Oesterreich, who booked the Astoria hotel in Budapest.

Wednesday, Oct 11, 2017

Smartphone User Charged Monthly for Phantom Phone

Smartphone User Charged Monthly for Phantom Phone

Irma Salas of suburban Mokena was already happy with her Samsung smart phone and not in the market for a new device. But a closer look at her T-Mobile bill showed she was paying for a new phone.

Monday, Oct 2, 2017

Cubs Fan Strikes Out With StubHub Seats

Cubs Fan Strikes Out With StubHub Seats

Die-hard Cubs fan Javier Ortega said he was thrown a curveball when he bought two pricey tickets from StubHub for seats that were supposed to be next to each other. Instead, Ortega found himself sitting...

Friday, Sep 22, 2017

Pet Show Organizer Speaks Out After Canceling Event

Pet Show Organizer Speaks Out After Canceling Event

The organizer of a canceled pet expo that left animal rescue groups and small businesses concerned about refunds said it has been put in a “financially devastating” position, but it remains devoted to its...

Tuesday, Sep 19, 2017

After Concert Evacuation, Fans Still Struggled For Refunds

After  Concert Evacuation, Fans Still Struggled For Refunds

Since our report aired several weeks ago, at least eight more viewers have reached out to NBC 5 Responds to say concert promoter Live Nation Entertainment did not offer new tickets or a refund, after saying...

Thursday, Sep 14, 2017

Bride’s Bracelet Containing Deceased Dad's Ashes Stolen

Bride’s Bracelet Containing Deceased Dad's Ashes Stolen

It was supposed to be a day of celebration. But just before Sarah and Jose Rodriguez said “I do” in Mexico this summer, their destination wedding took a heartbreaking turn as Sarah unpacked her suitcase.

Thursday, Sep 7, 2017

Rescue Groups Scramble For Refunds After Cancelled Pet Expo

Rescue Groups Scramble For Refunds After Cancelled Pet Expo

If it’s small and fuzzy and has a shot at a real life, Dahna Betts said she’ll take it.

Tuesday, Aug 29, 2017

Company Clears Medical Bill After 'Price Gouging' Questions

Company Clears Medical Bill After 'Price Gouging' Questions

Have you ever received a doctor’s bill that made your heart stop? Dave Mann has. The Vernon Hills man went to a clinic for what he described as watery eyes and a stubborn cold. The diagnosis? Allergies.

Top Stories
Cubs Reveal Line Up vs. Dodgers in Game 4
Cubs Reveal Line Up vs. Dodgers in Game 4

Chicago Cubs manager Joe Maddon will be looking to avoid defeat for his team on Wednesday when they take on the Los Angeles Dodgers.

Real Renoir Painting Hangs in Chicago, Not Trump's Apartment
Real Renoir Painting Hangs in Chicago, Not Trump's Apartment

A famed impressionist painting has been hanging in the Art Institute of Chicago for nearly 100 years, the cultural institution confirmed Wednesday, despite a recent report that President Donald Trump claims...

Portis Suspended After Fight Leaves Mirotic Hospitalized
Portis Suspended After Fight Leaves Mirotic Hospitalized

Bobby Portis has been suspended following his fight with teammate Nikola Mirotic, which left the forward hospitalized and "out indefinitely."

Video Shows Suspects in Woman's West Loop Mugging
Video Shows Suspects in Woman's West Loop Mugging

An anti-violence advocate in Chicago was mugged while walking in the city’s West Loop Sunday.

US Rep. Calls Trump a 'Liar,' Niger Attack His 'Benghazi'
US Rep. Calls Trump a 'Liar,' Niger Attack His 'Benghazi'

Calling Donald Trump a "liar," U.S. Rep. Frederica Wilson on Wednesday fiercely defended her statements over his call with a fallen U.S. soldier's widow. She is also demanding answers on the Niger attack...

Emanuel Delivers Annual Budget Address
Emanuel Delivers Annual Budget Address

Chicago Mayor Rahm Emanuel presented his annual budget proposal Wednesday, a plan that includes investments in public safety and youth programs, as well as increased fees on ridesharing usage and a shift in the...