For many years, business has focused nearly entirely -- some might argue completely -- on the customer. Customer relationship management systems, contact managers, Rolodex systems (yep, they’re still around),... Read »
Reaching new opportunities is an ongoing challenge for many Chicago business owners. Katie Jeep, owner of Musical Magic, has cracked the code in forming mutually beneficial partnerships within her community.... Read »
If you sometimes feel you’re on a treadmill getting nowhere, then you have to pick up the New York Times bestseller, “The One Thing.” It may change your life. Most of us spend too much time multi-tasking,... Read »
Would you be surprised to learn that 50 percent of all sales are closed in follow-up communication? What is even more staggering is that only 10 percent of seasoned sales professionals follow up more than... Read »
There is something inherently appealing in the letters CEO. If you’re an entrepreneur, it’s assumed you want to be the “top dog.” It’s undeniable: Becoming the CEO of your own company is a powerful statement. Read »
Deciding things is hard. It’s draining. It also can mess with your mind without you realizing it, according to a new study from Uri Simonsohn (of Wharton) and Francesca Gino (of Harvard Business School) after... Read »
Groupon’s March quarter was better than expected — to the tune of the stock now hovering around $7.50. As Mashable crunches the numbers, “most of that revenue growth came from North America, where sales... Read »
So, you’re ready to get a loan to help enhance and grow your small business, but you aren’t quite sure where to start. Here's what you should ask yourself first. Read »
Are you busy all day but at the end of the day not sure what you got done? Is it hard to delegate tasks that someone else could and should really be doing? Then it's time to evaluate your systems for getting... Read »
It’s impossible to ignore the many ways mobile devices have influenced small business owners. In fact, a recent survey by Constant Contact found that 66 percent of small-business owners are now using mobile... Read »